RISK / OWNERSHIP
The incident lands on your desk.
Without a clear operations agreement, the client calls you – even for projects that were wrapped up long ago.
Photo: Luca Bravo / Unsplash
FOR AGENCIES & CONSULTANTS
Delivered isn't
done.
With AI, you deliver client projects faster than ever. But after go-live, operations often stay with you – unplanned, poorly paid, often in the evening. We take over that part so you can get back to building.
01 / WHY
How the problem arises.
Agencies and consultants build websites, portals and tools for their clients, increasingly with AI. The engagement ends with acceptance.
The responsibility rarely ends there: when something fails, the client calls you – even years later.
Sound familiar?
- An old client project urgently needs an update, and nobody on the team knows it anymore.
- A client asks about availability, backups or a response time.
- The maintenance contract doesn't cover the effort – or there isn't one at all.
- Your team should be developing, not restarting servers at night.
02 / WHY NOW
What happens when nobody is responsible for operations.
RISK / CAPACITY
Operations eat into project time.
Every unplanned call-out is missing from the next project – and can rarely be billed properly.
RISK / CLIENT RELATIONSHIP
Slow help costs trust.
Clients forgive a bug more readily than an outage nobody responds to.
RISK / KNOWLEDGE
Project knowledge fades.
Whoever built the project has long since moved on to the next one. Without documentation, every call-out starts from scratch.
03 / WHY RTT
What we take off your hands.
You stick to what you do best: building and advising. We take over operations after go-live.
- Understand: An Operations Check for existing client projects – the basis for a clean handover.
- Harden: Make projects production-ready before or after go-live.
- Automate: A test pipeline for your projects, so AI-generated changes only go live after they've been checked.
- Run: Monitoring, updates and incident handling for a flat fee per system.
- Ship: Releases in the agreed window – for apps in the stores, too.
Exactly how we work together – whether you remain the contact for your client or we become the contracting party directly – is something we clarify in the initial call.
04 / HOW TO GET STARTED
Three steps to clarity.
- Initial call: 30 minutes, free of charge. You tell us what's running and what worries you.
- Operations Check: Fixed price from €990 net, usually one to two weeks. The result is a case file with a traffic-light rating and an action plan.
- Decision: You implement it yourselves, have it hardened or hand operations over to us – or we tell you honestly if it's not a fit.
05 / FREQUENTLY ASKED QUESTIONS
What you probably want to know.
Do you also take over projects that others have built?
Yes, after an Operations Check. What matters is whether we can take responsibility for operations – not who built it.
What about our client relationship?
We clarify that together in advance. The goal is for your client to be well looked after and for your team to be relieved.
What does it cost?
The Operations Check starts at €990 net as a fixed price, ongoing operations at €149 per system per month.
More answers on the FAQ page.
ALSO FOR
RTT / NEXT STEP
Building it isn't running it.
We review first, before we take on responsibility.
Request an Operations Check ↗