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Photo: Valentin Lacoste / Unsplash

04 / ABOUT RTT

Someone has to
take responsibility.

Behind RTT there's no anonymous bot, but engineering experience – and a deliberately limited promise of service.

ENGINEERING / RESPONSIBILITY

No magic.
Operations.

Christian Heimke has been developing and running software and infrastructure since 2005 – from Rails applications to Kubernetes clusters and high-availability databases. Focus: Ruby on Rails, DevOps, cloud and production applications.

Experience with managed services and qualifications in AWS, Azure and LPI DevOps form the foundation – not the idea that AI-generated code is automatically production-ready.

He looks after systems for education providers, medical practices and companies, is an IHK-certified trainer and trains IT specialists himself. Connecting people and technology is at the core of it: running systems so that the people who use them can rely on them.

RunTheThing is a specialized operations service under the umbrella of Loumaris UG (haftungsbeschränkt).

WHY / WHAT DRIVES ME

Understand first.
Then own it.

I'm convinced: you have to understand what you run – no matter whether a person or an AI built it.

Behind every system are people who rely on it: course participants, colleagues, customers. AI makes building easy. It doesn't take understanding and responsibility off anyone's hands. That's why RunTheThing exists.

OUR PRINCIPLES

Don't promise everything. Do the right thing.

  • Review first, then take responsibility.
  • Clear boundaries for operations, development and liability.
  • Code and data stay with the client.
  • Documented handover instead of artificial lock-in.
  • We also say no when a system can't be run safely.
OPERATIONS / ORGANIZATION

Who picks up when it gets serious?

Backup staff and on-call coverage are planned per system, organizationally secured and only bindingly promised before takeover. Until then, there is no blanket 24/7 promise. Service hours, response channels and escalation are set out in the respective contract.

STACK / FOCUS

What we know well.

Ruby on Rails, Node.js/TypeScript, Python web applications, Supabase and Firebase, Moodle, Linux, containers and Kubernetes, PostgreSQL – run at Hetzner and in suitable cloud infrastructures. Mobile apps built with React Native, Expo or Flutter.

STACK / LIMITS

What we don't take on blindly.

Systems without access to source code and infrastructure. Stacks and platforms whose operation we can't safely take responsibility for. Software on versions without security updates, as long as there is no plan for the update. Acceptance only after an Operations Check.

Who is the contracting party?

The contracting party is Loumaris UG (haftungsbeschränkt), represented by its managing director Christian Heimke. Contact: kontakt@runthething.de. Address and registration details are in the legal notice.

RTT / NEXT STEP

Building it isn't running it.

We review first, before we take on responsibility.

Request an Operations Check ↗